indyplanet.com problems

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Sheepdog
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Posts: 2
Joined: Sat Jan 17, 2015 9:42 pm
Location: Possum Lodge

indyplanet.com problems

#1 Post by Sheepdog »

I've bought digital comics through Indyplanet in the past with good luck, so when I purchased The Dragon Masquerade
on January 15 I was looking forward to reading it that night.
I tried downloading it three times and it kept giving me a 'size mismatch' error and timing out. Now their system says I've reached my download limit and won't let me try again.
The only contact options are a website form or physical address and I've sent two messages through their form in the last week with no response.

Has anyone else had problems like this?

Does anyone have a better way to contact them?
~ If the women don't find you handsome, they should at least find you handy.

User avatar
Sheepdog
Newbie
Posts: 2
Joined: Sat Jan 17, 2015 9:42 pm
Location: Possum Lodge

Re: indyplanet.com problems

#2 Post by Sheepdog »

I thought I'd leave an update in case anyone stumbles across this post with the same problem in the future.

A staff member emailed me back yesterday with a few suggestions and to let me know she'd reset my downloads. I tried a couple more times last night with the same results, so I gave up until today when I was able to fully download it at work. I haven't had problems downloading at home in the past, but she mentioned this is a popular title so that may have something to do with it.

It's an enjoyable read and definitely worth the purchase! :squirrel:
~ If the women don't find you handsome, they should at least find you handy.

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